FAQ & Wiki

Find answers to common questions and learn more about our trading processes.

What are your delivery terms?

We support various Incoterms including CIF (Cost, Insurance, and Freight), FOB (Free On Board), and DAP (Delivered at Place). We can tailor the delivery method to suit your logistical requirements.

How do I place an order?

You can initiate an order by contacting our sales team through the Contact page or by booking a call. We will guide you through our product catalog and help you select the best options for your needs.

Where do you ship to?

We have a global logistics network and can ship to major ports worldwide. Our key markets include regions in Asia, Europe, and the Middle East.

What payment methods do you accept?

We accept standard international trade payment methods, including Letter of Credit (LC) and Telegraphic Transfer (TT), ensuring secure and transparent transactions.

Do you provide product samples?

Yes, we can provide product samples upon request and verification. Please contact our support team to discuss your specific requirements.

Still have questions?

Our team is here to help. Reach out to us directly for personalized assistance.